Frequently Asked Questions

We currently support PayPal, payment cards, crypto currencies and SEPA.

We currently only have servers in Prague, Czech Republic, in the TTC Teleport DC2 datacenter. We own all our hardware.

SkylonHost is fully GDPR compliant. Open a ticket to receive a Data Protection Agreement.

We use high quality hardware from Supermicro, HPE, Intel, AsrockRack, Micron and Samsung.

We currently support the following operating systems on our VPS platform:
• CentOS 7
• Rocky Linux 9
• Rocky Linux 10
• Oracle Linux 8
• Oracle Linux 9
• Ubuntu 20.04
• Ubuntu 22.04
• Ubuntu 24.04
• Ubuntu 26.04
• Debian 11
• Debian 12
• Debian 13

Once you top up your account, you will be able to provision your server immediately. The provisioning process usually takes under 60 seconds.

Yes, please open a ticket.

We block the following:
• 25/tcp outgoing (SMTP - unblockable on request)

We progressively throttle your network port until the end of the month, you do not have to worry about any extra charges. If you need more unrestricted bandwidth, you can optionally uncap your server's limit with a button in the control panel. Extra bandwidth is charged at 0.75€/TB in such case.

On request, we can route up to a /48 IPv6 subnet to your server instance. By default, every instance comes with a routed /64.

Our instances come with hourly billing by default. The hourly price is capped at the monthly price, so you will never pay more than the listed monthly price for an instance in a given month.

SkylonHost is a great choice for VPN providers. Our network blend is optimized for both local and international traffic, and our affordable bandwidth overage rates are perfect for high traffic applications. We also support bring your own IP subnet (BYOIP).